SHIPPING

SHIPPING INFORMATION

Does fauxfayc.com ship internationally?

Yes we do ship internationally! 

How much is shipping?

Singapore: For orders below $90, a flat rate of $3.50 will apply for doorstep delivery (2pm-6pm) within 1-3 working days. For orders $90 and above, complimentary doorstep delivery (2pm-6pm) within 1-3 working days will be provided. Self collection at our Plaza Singapura Store is free of charge! 

Asia and rest of the world: An additional flat rate of $8 will apply via Singpost Registered Mail.

How many days will shipping take?

Singapore: Orders will be delivered via doorstep delivery within 1-3 working days. 

Asia and rest of the world: We use Singapore Post Registered Mail to deliver all orders within 3-10 business days.

*Please take note that all orders will be shipped out within 2 working days after payment is received.

How will I know if my order has been received?
Once your order is submitted, you will receive an email confirmation with an order number and brief summary of your new purchase. Once your order has shipped, you'll receive an additional email to confirm shipment of your order.

If you checked out as a registered user, you can always track your order status here.

How do I change or cancel an order?
As your order is processed immediately, you will not be able to cancel your order once you have confirmed payment.

Who can I contact if I have questions about credit charges, order status, or returns and refunds?
You can get in touch with a Customer Care representative via email at sales@fauxfayc.com.

Do you offer tracking on international orders?
As we offer the most affordable shipping options to our international customers, we do not offer trackable international shipping.